SEND Schools

SEND schools can book self-led visits on Thursdays and Fridays in term time.

Can you help?
We’re looking for SEND teachers to support us to develop interactive sessions in 2023. Email [email protected] with your name and name of your school to find out more.

  • Museum facilities

    The Postal Museum is a fully accessible museum with facilities to support students with different access needs.

    Mail Rail access

    Mail Rail may not be suitable for all students. Students must be able to transfer themselves on and off the ride safely. Watch a video of the ride and read more about Mail Rail access.

    Sorted! Postal Play Space access

    Sorted! is suitable for children aged 8 and under. The indoor play area is on two levels and may not be fully accessible for all students. Watch a video of Sorted!

    Plan your school visit

    Read this information to support you to plan your school visit and prepare your students. We strongly recommend you make a free planning visit to risk assess potential hazards in the museum and on your journey.

    Self-led visits

    Select your choice of activities. Schools can request a lunch space, borrow sensory satchels, ear defenders and use gallery trails to enrich your visit experience.

  • Sensory satchels

    Our sensory satchels have been developed with Ambitious about Autism and a group of autistic young people and contain specially selected sensory objects.


    Costs are per student. One adult per student is free. If you need to bring more adults to support your students, let us know when you book. We recommend a maximum group size of 10.

    • The Postal Museum Exhibition Galleries only – £4 per student
    • The Postal Museum Exhibition Galleries and Sorted! £6 per student
    • The Postal Museum Exhibition Galleries and Mail Rail – £8 per student
    • The Postal Museum Exhibition Galleries, Sorted! and Mail Rail – £11 per student

Frequently asked questions for SEND schools

There are designated quiet spaces in The Postal Museum and Mail Rail.

This can be arranged at the point of booking.

There is a Changing places toilet in the Mail Rail building.

There is an outdoor Courtyard at The Postal Museum, and St Andrew’s gardens is a short walk from the museum.

Schools can request a lunch space and use of bag and coat storage cupboards.

Read our terms and conditions for schools. If you need to cancel at short notice, email [email protected] as soon as possible.

SEND schools booking request form

Fill in the form below to submit a booking enquiry about a self-led museum visit for your school.

Before submitting your form, select your activities and read the information about accessibility at the museum. SEND schools can book a self-led visit on Thursdays and Fridays in term time.

Your booking confirmation will contain a welcome letter, itinerary and health and safety information.

To request a visit, you need this information:

  • Activities you wish to book
  • First and second choice of date
  • Number of students and adults
  • Access and special requirements

Our Schools team will be in touch to discuss your booking request within one week.

Got a question for our Schools Team? Email [email protected]


The information you provide us with will be used to process your booking request. If you selected ‘Yes’ to join our schools mailing list we’ll email you updates about our schools programmes. We will keep your information secure and will delete it in line with our retention procedures. We won’t share your information with any third party for their own marketing purposes without your consent. You can unsubscribe from our emails at any time. Please see our Privacy Policy for further details about our processing and your rights or email [email protected]