The Postal Museum

COVID-19 UPDATE 3 July: We remain temporarily closed due to COVID-19. Sign up to our newsletter to be the first to find out when we will reopen.

Ticket includes unlimited access to The Postal Museum for one year from the date of your visit and one ride on Mail Rail, valid on your first visit to the Museum. Read about Mail Rail accessibility and rules before booking.

By purchasing tickets you are agreeing to our Ticket Terms & Conditions. Tickets are not eligible for refunds or cancellation.

Save online On the day
Adult (25+) £16 £17
Young Person (16-24) £11 £12
Child (3-15) £9 £10
Child + Sorted! How to book £11 £13
Disabled Adult + companion £14 £15
Disabled Young Person + companion £9 £10
Disabled Child + companion £7 £8
Audio Guide (Downloadable in EN, FR, ES, IT, DE. Own smartphone required) £2.99

Booking will reopen soon

Sign up to our newsletter to be notified of new ticket releases, or become a member to get priority notice.

Sorted! The Postal Play Space

We are not currently taking bookings for Sorted!. Please sign up to our Newsletter to be the first to find out when we plan to start taking bookings again


The Postal Museum & Mail Rail

  • Adult (25+)
  • Young person (16-24)
  • Child (3-15) – Under 3s don’t need a ticket
  • Disabled visitors – Includes a free companion ticket
  • Royal Mail staff – One free entry is available to current employees. Visits must be booked online and valid ID shown on the day to gain entry

The above tickets include:

  • Unlimited access to our exhibitions for one year from the date of first visit
  • One ride on Mail Rail (valid on your first visit at your chosen time slot)

Sorted! The Postal Play Space

  • Child (0-8) – Ticket valid during your 45 minute chosen time slot
  • Accompanying adults do not require a ticket

Membership at The Postal Museum

We offer three types of Membership, each with different ticket allocations and other benefits:

  • Individual
  • Joint
  • Family

Join or buy as a gift on our Membership page. Find out more >

  1. Add ‘The Postal Museum’ Child ticket to your order
  2. Select ‘Next’ then ‘Add to Shopping cart’
  3. Select ‘Add Additional Tickets’ and choose ‘Sorted!’
  4. Add a Sorted! ticket for each child, for the same day of your visit. Tickets will be combined and discounted in the basket.

Tickets are currently available until 31 July 2020.

We can’t guarantee the availability of walk-up tickets. To save money and avoid disappointment we recommend booking tickets online before you visit.

Tickets are non-refundable and non-transferable. Read our Ticket Terms & Conditions for more information.

If you’re visiting with 8 or more people you can save even more. Visit our groups page to find out more about discounted rates and planning your group visit.

If you already hold an annual ticket you can upgrade to ride on Mail Rail during your visit for £6. Tickets can be purchased at a till on arrival and are not available to book in advance. Subject to availability.

Gift Aid allows us to claim an extra 25p for every £1 you pay at no cost to you. You have the option to add Gift Aid when booking your tickets.

To qualify for Gift Aid you must:

  • be a UK tax payer
  • have paid the same amount or more in Income Tax or Capital Gains Tax in that tax year
  • agree to Gift Aid being claimed

Visitors with a National Art Pass have free entry to exhibitions at The Postal Museum (excludes Mail Rail Ride). No pre-booking is required.

To add the Mail Rail Ride to your visit, there is a £6 top up fee. You can book online before your visit or top up on the day. (Booking Mail Rail on the day is subject to availability.)

You will need to bring a valid National Art Pass with you to gain entry.

You can buy Gift Vouchers for General Admission tickets online and print them at home. They are redeemable for up to 1 year after purchase. Find out more >

Gift Memberships can be purchased on our Membership page. Find out more >

You can become a member or buy as a gift on our Membership page. Find out more >

When we reopen

    • Daytime event
    • Selected dates in 2020
    • 15:00

    BSL Tours of The Postal Museum

    Join us for BSL tours of The Postal Museum and Mail Rail exhibitions, and ride on Mail Rail.

    Read more
    • Event
    • Various Dates & Times
    • 00:00

    Tunnel Walks

    We're opening up the 100-year-old Mail Rail tunnels for an exclusive underground walking tour that will allow you to discover one of London’s best-kept secrets.

    Find out more
    • event
    • 14 Jun - 27 Sep 2020
    • 13:30

    Store Tours

    Join our curators for a behind the scenes tour of our Museum Object Store and explore pillar-boxes, postal vehicles and even more.

    Buy tickets
Our events & exhibitions