Tickets & prices

Save time and money by booking your tickets before you visit.

Tickets include 1 x ride on Mail Rail (valid on your first visit) and unlimited access to our exhibitions for a year. Read about Mail Rail ride accessibility and rules before booking.

Save online On the day
Adult (25+) £16 £17
Young Person (16-24) £11 £12
Child (3-15) £9 £10
Child incl. 1x Sorted! Session* £11 £13
Disabled Adult incl. 1x companion £14 £15
Disabled Young Person incl. 1x companion £9 £10
Disabled Child incl. 1x companion £7 £8
Audio Guide (Downloadable in EN, FR, ES, IT, DE. Own device required.) £2.99
Buy tickets

Sorted! The Postal Play Space only

Enjoy a 45-minute session in our play area for children 0-8.

Save online On the day
Child £4 £5

Read our rules for Sorted! before booking your tickets.

Buy tickets


  • Adult (25+)
  • Young person (16-24)
  • Child (3-15) – Under 3s don’t need a ticket
  • Disabled visitors – Includes a free companion ticket
  • Royal Mail staff – One free entry is available to current employees. Visits must be booked online and valid ID shown on the day to gain entry

The above tickets include:

  • 1 x ride on Mail Rail (valid on your first visit)
  • Unlimited access to our exhibitions for 365 days
  • Find out more

Sorted! only

  • Child (0-8) – Ticket valid only during your chosen 45 minute time slot.
  1. Add Child ticket to shopping cart
  2. Select ‘Add additional tickets’
  3. Select Sorted! tickets for the same day of your visit. Discount will automatically be applied for each child.

Tickets are currently available until 31 December 2019.

We can’t guarantee the availability of walk-up tickets. To save money and avoid disappointment we recommend booking tickets online before you visit.

Tickets are non-refundable and non-transferable. Read our ticket terms and conditions for more information.

If you’re visiting with 8 or more people you can save even more. Visit our groups page to find out more about discounted rates and planning your group visit.

Gift Aid allows us to claim an extra 25p for every £1 you pay at no cost to you. You have the option to add Gift Aid when booking your tickets.

To qualify for Gift Aid you must:

  • be a UK tax payer
  • have paid the same amount or more in Income Tax or Capital Gains Tax in that tax year
  • agree to Gift Aid being claimed

Visitors with a National Art Pass have free entry to exhibitions at The Postal Museum (excludes Mail Rail Ride). Tickets for the Mail Rail Ride are available on arrival, subject to availability. You will need to bring a valid National Art Pass with you to gain entry.

No pre-booking is required.

You can buy Gift Vouchers for General Admission tickets online and print them at home. They are redeemable for up to 1 year after purchase. Find out more >