Tickets & prices

Save time and secure your place by booking your tickets before you visit.

General Admission (Exhibitions and Mail Rail ride)

Tickets available to book for dates from 4 September onwards. 
Timed ride on Mail Rail, and entry to The Postal Museum and Mail Rail exhibitions as well as our temporary exhibition.

Type Donation No donation
Adult (16+) £16 £14.50
Child (1-15) £8 £7.25
Child General Admission + Sorted!**** £11.75 £11
Concession (60+, student)*** £13 £11.80
Disabled Adult (includes carer) £16 £14.50
Disabled Child (includes carer) £8 £7.25
Child (under 1) No charge** No charge**
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Before you book a ride on Mail Rail, be sure to check out access restrictions on the Mail Rail ride.


Exhibitions only

Will not include entry to Mail Rail exhibition until 4 September onwards. 
Entry to The Postal Museum and Mail Rail exhibitions as well as our temporary exhibition. This ticket does not include a ride on Mail Rail.

Type Donation No donation
Adult (16+) £11 £10
Child (1-15) No charge* No charge*
Concession (60+, student)*** £9 £8
Disabled Adult (includes carer) £11 £10
Disabled Child (includes carer) No charge No charge
Child (under 1) No charge** No charge**
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Sorted! The Postal Play Space only

Tickets available to book for dates from 4 September onwards.
45-minute session in our postal-themed play area for children 8 and under.

Child (0-8) – £5

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Why add a donation to your admission ticket?

The Postal Museum is a charity devoted to the care and promotion of postal heritage and the money we receive through donations and Gift Aid means a lot to us. It allows us to maintain our building, look after our collections and preserve them for future generations, and engage our visitors with exhibitions and events. All of this can happen only thanks to your invaluable help.

Can I Gift Aid my admission ticket?

If you are a UK tax payer and you agree to add a donation to your admission ticket, you can help even more. Please take a few moments to fill in the Gift Aid declaration when paying for your tickets and this will allow us to claim an extra 25p for every £1 you paid. Gift Aid is a government scheme administered by HMRC and – although it does not cost anything to you – it makes a massive difference to us.

Ticket terms & conditions

  • *One adult ticket includes entry for up to four accompanying children.
  • **Children under 1 do not require a ticket.
  • ***Must show valid ID on the day to gain entry.
  • ****Sorted! tickets must be added separately in addition to Child General Admission ticket. Discount will be apply automatically at checkout.
  • Above prices include a voluntary donation. During the booking process you can chose to opt out.
  • You must provide relevant ID to gain entry with a concession ticket.
  • Carers get free entry to all exhibitions and a ride on Mail Rail when accompanying a disabled paying visitor.
  • See our full ticket terms and conditions for more information.