Plan your visit
We recommend 2-3 hours to visit The Postal Museum Exhibition, Mail Rail Exhibition and the Mail Rail ride (which lasts approximately 15 minutes).
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Tickets & Prices
Beat the queues! Save time and secure your place by booking your tickets before you visit.
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Getting here
Our address is 15-20 Phoenix Place, London WC1X 0DA. You can get to us easily by tube, rail or foot!
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Audio Guides
Letting you make the most out of your visit, our audio guide allows you to explore the galleries in 5 languages.
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Accessibility
We aim to make The Postal Museum and Mail Rail as accessible as possible. All disabled visitors are entitled to a free companion ticket to support with their visit.
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Mail Rail ride access
Mail Rail was made to carry mail not people. This means there are some access restrictions and rules that all passengers must follow.
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Facilities
Practical information about planning your visit from lockers to baby changing.
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Opening times
We open every day (excluding 24-26 December) from 10.00 to 17.00.
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Eat, drink & shop
Refuel in our café and pick up a unique gift from one of our shops.
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Groups
The Postal Museum and Mail Rail is a fantastic place to bring groups of 8 or more people.
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Autism Spectrum Conditions
The Postal Museum are working with Ambitious about Autism to create resources and develop events that aim to support and welcome autistic and neurodiverse people to the museum.
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