Plan your visit
We recommend 2-3 hours to visit The Postal Museum Exhibition, Mail Rail Exhibition and the Mail Rail ride (which lasts approximately 15 minutes).
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Tickets & prices
Beat the queues! Save time and secure your place by booking your tickets before you visit.
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Getting here
Our address is 15-20 Phoenix Place, London WC1X 0DA. You can get to us easily by tube, rail or foot!
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Audio Guides
Letting you make the most out of your visit, our audio guide allows you to explore the galleries in 5 languages.
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Accessibility
We aim to make The Postal Museum and Mail Rail as accessible as possible. All disabled visitors are entitled to a free companion ticket to support with their visit.
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Mail Rail ride access
Mail Rail was made to carry mail not people. This means there are some access restrictions and rules that all passengers must follow.
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Opening times
We open every day (excluding 24-26 December) from 10.00 to 17.00.
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Facilities
Practical information about planning your visit from lockers to baby changing.
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Eat, drink & shop
Refuel in our café and pick up a unique gift from one of our shops.
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For groups
The Postal Museum and Mail Rail is a fantastic place to bring groups of 8 or more people.
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