Risk assessment guidance

Help with your school’s risk assessment for visits to The Postal Museum.


Planning visits

We strongly recommend that you make a planning visit to risk assess potential hazards in the museum and on your journey.

Schools with a confirmed visit can request a planning visit for two staff members per class. Your booking confirmation email will tell you how to arrange a planning visit.


Staff and volunteers

All staff and volunteers have undergone a standard police check. Learning Facilitators delivering interactive sessions have undergone a Disclosure and Barring Service (DBS) check.


Fire and evacuation

We have evacuation procedures for emergencies and our buildings are fitted with alarms and clearly marked emergency exits.

In case of evacuation, our staff will escort schools to our muster point, and support you to ensure all students and adults are present and safe.


First aid

There is a first aid room for minor injuries and illness. Tell our staff immediately if one of your group requires assistance.


Health and safety

The Postal Museum is split over two buildings. The Postal Museum is on one side of the road, and Mail Rail is on the other side.


Visit supervision

Teachers and adult helpers are responsible for the health and safety of their class and should supervise students at all times.

To support your class to move safely around our site and provide adequate supervision on the Mail Rail ride and in Sorted! it is essential to meet our minimum ratios.

  • EYFS Nursery 1:3
  • EYFS Reception 1:4
  • KS1 1:4
  • KS2 1:6
  • KS3 1:10
  • KS4+ 1:15

Lost students

Tell our staff immediately if any students become separated from their group and you are unable to find them. We have safeguarding procedures in place to deal with these situations efficiently.


Get in touch

Got a question for us? Email [email protected]