Coming soon / 00:00 - 00:01
Mail Rail at The Postal Museum
Booking required
£55 per person
For ages 12+ only
Photo of a group walk through the abandoned underground tunnels of London's old Post Office Railway.

Group exploring the tunnels

Get exclusive access to Mail Rail’s tunnels, tracks and platforms whilst The Postal Museum is closed to the general public, exploring parts of the railway that aren’t accessible on the Mail Rail ride.

We’re opening up the 100-year-old Mail Rail tunnels for exclusive underground walks that will allow you to discover one of London’s best-kept secrets. 

Expert guides will tell the surprising stories about the staff who built, operated and maintained the underground railway over the course of 100 years – from its construction in the early 1900s, through the heyday in the middle of the century, to the eventual closure in 2003. 

Access Information

The route involves walking on uneven ground in low-light conditions for around 1.2km (0.75 miles) including stepping across rails and up onto platform areas. For this reason, the walk is not accessible by wheelchair users and is not recommended for people with mobility impairments.

If you’re unsure if this event is suitable for youplease contact [email protected] before booking your tickets. 


FAQs

How long is the walk?

The walk is approximately 1.2km. You will be in the tunnels for approximately 1hour and 15mins.  

Do I have to wear a face covering? 

Yes, you should come with a face covering. 

What safety measures are in place? 

  • There are 10 people per tour plus two guides.
  • You will be asked to stay 1-2 metres apart from those not in your household throughout the walk.
  • There will be markers on the floor in the tunnels to remind you to keep your distance. 
  • You will be asked to wash your hands on arrival and exit using the hand sanitiser provided.
  • You will be asked to wear a high visibility jacket and a hard hat for the walk. This protective equipment is mandatory. 
  • All equipment is cleaned before use and quarantined for 72 hours after its previous use.  

Can I cancel my ticket if I change my mind? 

Tickets are nonrefundable once purchased unless the Museum cancels the tour due to a change in Government guidelines. In this case, you will be given the option to move your ticket to the next available date, donate the amount or receive a refund.  

Can I take pictures?  

You will be able to take pictures at certain stopping points on the route and your guide will tell you when this is possible.  

Will there be toilets available? 

There will be toilets available at the start and end of your visit. There are no toilets throughout the duration of the walk.


Safety measures

Wash your hands
Use sanitiser
Use face coverings
Keep your distance (Stay a pillar box apart)
Contactless payments only
Cleaning measures in place
Book online
Listen to the museum hosts

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