Home Educators

We welcome Home Educating families to explore the museum and learn together.

Home Educators can book a museum visit any time but on set dates we offer an educational rate for Home Ed Days and Home Ed Self-led visits. These rates are not available on other days.

Home Ed Days are themed with facilitated activities including one of our school sessions delivered by our Learning Facilitators.

  • Home Ed Days

    Educational rates for themed days with facilitated interactive sessions.

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  • Home Ed Self-led visits

    An educational rate for Home Educating families available on set dates.

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Home Educator FAQs

Home Ed days have a capacity and must be booked in advance. Home Ed Self-Led tickets offer an educational rate and must also be booked in advance.

Home Ed days and Home Ed Self-Led tickets offer an educational rate. The cost is the same for people who chose not to ride the train unless you are a registered carer. Disabled children and adults can book a free companion ticket for one person.

Disabled adults and children can book a free companion ticket.

We want to accommodate as many children as possible. One adult can bring up to four children.

Babies under 1 year old can ride Mail Rail on an adult’s lap and do not require a ticket. Children aged 1 year and over require a ticket for Mail Rail and Sorted!

We currently have a smaller capacity for Home Ed Days and Home Ed Self-led tickets to ensure we can offer a safe visit. Individuals can book up to 8 tickets.

Mail Rail was built to carry mail not people. The ride contains conditions that may be unsuitable for people with physical or mobility issues, small children, claustrophobia, or a pre-existing condition that could be made worse by loud noises, flashing lights or confined spaces. Read more about Mail Rail ride and access restrictions.

Children under 12 must be accompanied by an adult over the age of 18.

Families should check their tickets and arrive in the Mail Rail Welcome Space at least 15 minutes before the first activity. Tickets will be scanned, and on Home Ed Days families will be given a wristband for access to activities.

Unfortunately, our Lunchroom is not available while we are operating with reduced capacity. Packed lunches and snacks can be eaten in the café or the outdoor Courtyard. Snacks may also be consumed in the seating area in Sorted! Eating is not allowed during the interactive session in Learning Space A, in the Exhibition galleries or Mail Rail.

Limited buggy parking is available at Mail Rail on the ground floor. Lockers are available in The Postal Museum and Mail Rail operated by £1 coin.

Breastfeeding and bottle feeding are welcome anywhere in the museum.

Ear defenders are available and can be borrowed from the Welcome desks in The Postal Museum and Mail Rail. If you require a quiet space our Visitor Hosts will be happy to provide access to our First Aid Room in Mail Rail. Just ask at the Welcome Desk.

Conduct and behaviour: You are responsible for the conduct of your children at all times. Severely disruptive behaviour may lead to your family being asked to leave The Postal Museum.

Supervision: Children are the responsibility of accompanying adults at all times. Children should not be left unattended in activities or to wander the museum alone. If you wish to book Sorted! and are bringing older children they will need to be supervised elsewhere in the museum during the session.

Lateness: Plan your journey to arrive in Mail Rail Welcome Space at least 10 minutes before your first activity. If you are running late an alternative Mail Rail time or Sorted! slot will only be offered if there is available space. We cannot refund your tickets.

Ticket cancellations: Ticket cancellations are subject to the same terms and conditions as general admission tickets: https://www.postalmuseum.org/about/policies/ticket-terms-conditions/

Home Educators mailing list

Sign up to our Home Educators mailing list to receive updates about upcoming days for Home Ed Days and Self-led visits.

You can unsubscribe or update your preferences at any time by clicking the link in the footer of our emails.