12 June 2024 / 14:30 - 17:00
The Postal Museum
£3.50 per person

Join us for an audio-described tour of The Postal Museum and discover five centuries of extraordinary communications history. Take an immersive ride on Mail Rail, London’s secret Post Office underground railway.

A photograph of a green miniature Mail Rail train travelling through an underground tunnel.

Mail Rail at The Postal Museum

This tour is suitable for blind and visually impaired visitors. The tour is co-delivered by an audio describer and a curator. Light refreshments will be included during the event.


  • £3.50 per person.
  • Includes entry to all exhibitions, the audio-described tour and an optional ride on Mail Rail.
  • Visitors are welcome to book a space for 1 accompanying companion (included in the admission fee).
  • Booking: Places are limited and must be pre-booked. To make a booking, book online or contact the Bookings Support Team by emailing [email protected] or calling 0300 0300 700.

About the Tour

  • On arrival please go to The Postal Museum welcome space for 14:30.
  • The welcome space is immediately after the main entrance by the café and shop, seating is available.
  • The audio-described tour will begin at 14.45pm and will last approximately one hour.
  • This will be followed by light refreshments, before heading to Mail Rail, which is about 80 metres down the road from the main museum.
  • Guide and assistance dogs are welcome.
  • If you require any other support, or have any other access requirements for this tour, please contact the Bookings Support Team.

Mail Rail Access

The size and design of the ride carriages and the evacuation procedure means Mail Rail is not suitable for all visitors. Visit our Mail Rail page to find out more about the ride restrictions and what to expect to help you decide if riding is suitable for you.

Travelling to the museum

The nearest step-free station is King’s Cross St Pancras Station after which there is a 20-minute walk to the museum. Farringdon Station is a 15-minute walk to the museum but does not provide level access. Visit our website to plan how you get to the museum.


VocalEyes logo.

This event is in collaboration with VocalEyes.