01 February 2022 / 14:30 - 17:00
The Postal Museum
15-20 Phoenix Place
London, WC1X 0DA
£3.50 per person
A photograph of a green miniature Mail Rail train travelling through an underground tunnel.

Mail Rail at The Postal Museum

Join us for an audio-described tour of The Postal Museum and discover five centuries of extraordinary communications history. Take an immersive ride on Mail Rail, London’s secret Post Office underground railway.

This tour is suitable for blind and visually impaired visitors. The tour is co-delivered by an audio describer and a curator. Light refreshments will be included during the event.


  • £3.50 per person.
  • Includes entry to all exhibitions, the audio-described tour and an optional ride on Mail Rail.
  • Visitors are welcome to book a space for 1 accompanying companion (included in the admission fee).

Book Tickets

About the Tour

  • On arrival please go to the Mail Rail welcome space for 14:30.
  • The welcome space is accessed by turning left at the entrance door and walking down a slope then turning right at the bottom.
  • The tour guides will meet you and show you to the Mail Rail event space (accessed by stairs or lift), where there are toilets and seating.
  • The experience will begin with an optional ride on Mail Rail. You will then walk to The Postal Museum which is about 80 metres up the road from Mail Rail for light refreshments.
  • This will be followed by the audio-described tour of the main exhibition lasting approximately 1-hour.
  • Guide and assistance dogs are welcome. If you require any other support, or have any other access requirements for this tour, please contact Box Office.

Mail Rail Access

The size and design of the ride carriages and the evacuation procedure means Mail Rail is not suitable for all visitors. Visit our Mail Rail page to find out more about the ride restrictions and what to expect to help you decide if riding is suitable for you.

Travelling to the museum

The nearest step-free station is King’s Cross St Pancras Station after which there is a 20-minute walk to the museum. Farringdon Station is a 15-minute walk to the museum but does not provide level access. Visit our website to plan how you get to the museum.

Listen to a 10-minute audio descriptive introduction to The Postal Museum and Mail Rail below. This describes the architecture, the museum layout and a brief taste of the exhibitions.



VocalEyes logo.

This event is in collaboration with VocalEyes.