13 March 2020 / 10:00 - 12:30
The Postal Museum
15-20 Phoenix Place
London, WC1X 0DA
£3.50 per person
A photograph of a green miniature Mail Rail train travelling through an underground tunnel.

Mail Rail at The Postal Museum

Join us for an audio described tour of The Postal Museum and discover the surprising story of the world’s first social network. Ride Mail Rail and journey back in time through the original tunnels and station platforms of London’s 100-year-old postal railway.

This tour is suitable for blind and partially-sighted visitors. The tour is co-delivered by an audio describer and a curator. Light refreshments will be included during the event.


  • £3.50 per person.
  • Includes entry to all exhibitions, the audio described tour and an optional timed ride on Mail Rail.
  • Visitors are welcome to book a space for 1 accompanying companion (included in the admission fee).
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About the Tour

  • On arrival please go to The Postal Museum welcome space for 10.00. The welcome space is immediately after the main entrance by the café and shop, seating is available.
  • The tour will begin at 10.15 and will last approximately one hour. This will be followed by refreshments in the Learning Space on level 1 (accessed by stairs or lift), before heading to Mail Rail, which is about 80 metres down the road from the main museum.
  • Visitors are welcome to explore the museum self-guided until closing time at 17.00.
  • Guide and assistance dogs are welcome.
  • If you require any other support, or have any other access requirements for this tour, please contact Box Office.

Mail Rail Access

The size and design of the ride carriages and the evacuation procedure means Mail Rail is not suitable for all visitors. Read our Mail Rail Access guidelines to find out more about the ride restrictions and what to expect to help you decide if riding is suitable for you.

Travelling to the museum

The nearest step-free station is King’s Cross St Pancras Station after which there is a 20-minute walk to the museum. Farringdon Station is a 15-minute walk to the museum but does not provide level access. Visit our website to plan how you get to the museum.

Listen to a 10-minute audio descriptive introduction to The Postal Museum and Mail Rail below. This describes the architecture, the museum layout and a brief taste of the exhibitions.



VocalEyes logo.

This event is in collaboration with VocalEyes.