Our Team

Meet the museum’s Executive Team and Trustees.

The Postal Museum employees around 80 members of staff, across a variety of specialisms, and is supported by passionate volunteers.

There are six departments at the museum, led by an executive team of seven, headed up by Laura Wright, CEO.  

Find out more about working for The Postal Museum.

Executive Team

Andy Richmond, Head of Exhibitions, Access and Learning 

Chris Taft, Head of Collections 

Julia Ross, Head of Marketing and Communications 

Laura Wright, CEO 

Lawrence Melinek, Head of Finance  

Natalia Arkhipova, Head of People and Culture 

Tish Jayanetti, Head of Operations & Commercial 

Trustees and Governance

The Postal Museum is the public identity of The Postal Heritage Trust, a registered charity. Its board of trustees is our main governing body. Our trustees are chosen for their skills and experience. One nominee can be elected from Post Office Ltd and Royal Mail Group.  

The board meets at least once a quarter. Our CEO leads The Postal Museum and its executive team and reports to the board of trustees. 

Board of Trustees

The members of our trustee board are:

  • Sue Wilkinson, Chair

    Sue Wilkinson, Chair

    Sue is a trained teacher and has held significant roles in the education, arts and commercial sectors. She served as Chief Executive of The Reading Agency for 5 years and as Director of UK Academic and Government Alliances at Elsevier.

    Her career spans time at the Tower of London, setting up South Eastern Museums Education Unit and senior roles at the Museum, Library and Archive Council (MLA). Here, she led the development of the influential quality and impact framework, Inspiring Learning for All, now in use across museums, archives, and libraries globally.

    Sue has been awarded an MBE for services to museum education and an OBE for services to literature and libraries. She is currently a Trustee of the National Coal Mining Museum, Brighton and Hove Museums and Waterperry Opera Festival and previously of Historic Royal Palaces.

  • Andrew Adegbemi

    Andrew Adegbemi

    Andy is a Senior Advertising Sales Manager with over 16 years of experience in the media industry, having held key roles at organisations including Google, ITV, and Sky.

    Throughout his career he has partnered with a wide range of brands to support their strategic media deliverables, helping to drive commercial success and build impactful advertising solutions.

    In addition to his professional work, he mentors young people through MEFA, offering guidance, support, and career advice to those navigating the industry.
    Andy says “I’m honoured to serve on the board, where I contribute insights and support initiatives that matter. Being part of this community enables me to connect with people from diverse backgrounds and continually learn from their varied experiences”.

  • Mark Amsden

    Mark is a qualified lawyer and experienced FTSE company secretary. He has been the Group General Counsel and Company Secretary of Royal Mail Group Limited and of its parent company International Distribution Services Plc (IDS). Mark has been a director of both Royal Mail and of GLS BV, and a member of the IDS Group Executive.

    Prior to joining IDS, Mark was Group General Counsel and Company Secretary of Wm. Morrisons Supermarkets Plc and the interim Company Secretary of Yorkshire Water. He sat on the Executive Committee of both companies. Before that, Mark was a litigation partner in the international law firm Addleshaw Goddard LLP for 14 years.

    Mark’s experience includes corporate responsibility, dispute resolution, regulation, data protection, good governance and helping people keep a calm head. Mark hails originally from Australia but has lived in the UK for over 35 years.

  • Hamza Jahanzeb

    Hamza is a queer writer, producer, and leading voice in criticism. He is CEO of hamzajahanzeb.co.uk, where he reviews West End and Broadway, television, film, and contemporary music, with his work often quoted in The New York TimesThe StageBBC and The Guardian. He produces events, recently for the British Library and Jaipur Literature Festival, where he brought leading musical theatre performers in an historic first for the London cultural venue.  

    A dedicated advocate for inclusivity, Hamza works as a Cultural Consultant alongside Executive Boards wanting to better their accessibility schemes. In September 2025, his first book The Rise and Rise of Chappell Roan was published by Hachette UK and Hachette Book Group (US). 

    Hamza was awarded the Bookseller Rising Star and is also currently a Trustee of Blaze Arts in Lancashire (his home county) having previously judged the Non-fiction Crime Writer’s Association (CWA) ALCS Dagger award.

  • Courtney Jones

    Courtney combines a longstanding interest in history and heritage with professional experience in finance. As a trustee of The Postal Museum, she serves on the museum’s Finance and Audit Committee, supporting its financial governance and long-term sustainability, while also studying towards qualification as a chartered accountant.

    Courtney says, “Alongside my role at the museum, I have been part of the Young Ambassadors Programme at the International Slavery Museum, which strengthened my interest in making history accessible, relevant and engaging for younger audiences. As a young professional, I am passionate about contributing fresh perspectives to the cultural sector and supporting organisations that preserve and share important stories from the past.”

  • Rachel Kuhn

    Rachel started in visitor experience roles at the Museum of London and Wellcome Collection, later working in leadership roles with some of London’s leading cultural venues, including Southbank Centre and Queen Elizabeth Olympic Park. Today, she works for BOP Consulting, one of Europe’s leading consultancies specialising in culture and the creative economy, where her focus is on strategy and planning for cultural organisations and destinations.

    Rachel says, “It’s a real privilege to serve on the board of The Postal Museum. I’m proud to support a small museum that consistently punches above its weight. I’m continually struck by how relatable the collection is, and the museum brings it to life with real creativity and warmth. Visiting with my family, we’ve found the museum to be welcoming and accessible. It has enabled us to connect our children to our love of museums and to Clerkenwell – where my husband’s family has roots in the local Italian community. The consistently rich and welcoming experience we’ve had is a testament to the museum’s vision and values.”

  • Alix Langley

    Alix is the Human Resources Director at the House of Lords, having worked at the National Maritime Museum and Museums, Libraries and Archives Council earlier in her career, alongside roles in the education, housing, telecom and legal sectors.

    She says, “Like many people, I came to The Postal Museum for the mail train and found stories to keep coming back to. I’m thrilled to be a trustee and able to contribute to the museum’s values-led approach to people and collections.”

  • Ailbhe McNabola

    Ailbhe is Director of Marketing and Communications at London & Partners, London’s Growth Agency. She has held numerous leadership roles in policy, research and communications in the creative, cultural and community sectors, including as Deputy CEO at Power to Change and as Head of Research and Evidence at the Museums, Libraries and Archives Council.

    Prior to joining the Board of the Postal Museum, Ailbhe served as Co-Chair of the Social Research Association, a charity and membership organisation that promotes excellence in social research.

    Through her role on the board of the Postal Museum, Ailbhe says she is “delighted to be working in the museum sector again and supporting a particularly fantastic example of what this sector can offer.”

  • Jackie Neville

    Jackie is a qualified accountant with extensive experience leading teams that deliver high-quality finance business partnering services on complex multi-million pound infrastructure and technology projects across London.

    For the last five years, she has been working as a Senior Finance Transformation Manager at Veran Performance (a business consulting and services organisation) assisting large public sector organisations implementing ERP Technology.

    Prior to joining the board, Jackie was a non-executive director for Clean Slate, a social enterprise helping low-income households improve their financial wellbeing.

    Jackie says “Having previously worked for Transport for London, I am excited to continue my ‘travels’ by being part of the board at the Postal Museum. This is a place so well loved by my children that I can almost hear a train whistle”.

  • Dan Wolfe

    Dan is Commercial Director at Historic Royal Palaces where is responsible for promoting the six palaces as outstanding visitor destinations and for raising the profile of Historic Royal Palaces as an independent charity.

    Dan has spent the majority of his career working in the cultural sector. He was Director of Members, Art and Media at the Royal Horticultural Society, where he was responsible for promoting the four gardens and many flower shows, a growing membership and the Society’s publications, sponsorship and commercial venue hire businesses. Prior to that he was the Marketing Director for English Heritage and worked in business development at the Science Museum and marketing at the Millennium Dome.

    Dan is a governor of Frank Wise School in Banbury and a Trustee of The Auckland Project.

The trustee board has dedicated sub-committees to focus on specific issues: 

  • Audit and Finance
  • Museum Collections
  • Board Nominations Committee 

There are two subsidiary charitable trading companies: 

  • Postal Heritage Services Ltd – for archive and records management services and digital work 
  • Postal Heritage Trading Ltd – for commercial activities including retail, events hire, catering, and publications. 

Each sub-committee or subsidiary board has non-executive external members to lend their expertise. These formal bodies usually meet once a quarter.