Study original material

If you just want to come and browse the reference area, then you don’t need to do anything in advance! If you know you want to consult original archive material, then some preparation will make your visit go more smoothly.

Searching our collections

Before you visit, see what we have in our collections by searching our online catalogue.

If you need advice on identifying what records may contain the information you are looking for, or help with your booking, then please contact the Discovery Room team at [email protected]

Book your visit

To look at original archive documents, you should book an appointment and order the documents at least a day in advance. You can do this when you register and then sign in to The Postal Museum Catalogue.

Advance booking is essential for Saturdays and the week between Christmas and New Year and while the Covid-19 outbreak impacts staffing levels. However, we strongly advise you to always book in advance, especially if you are making a special trip or travelling a long way. We cannot guarantee you a seat or that we will be able to retrieve documents for you, otherwise.

Please note, at the end of the day documents will be collected by staff at 16.45.

Registering to use the ordering section of the online catalogue is NOT the same as registering as a Discovery Room User. See below on how to get a User Card.

Get a User Card

To view original documents you will need to sign up for a User Card.

To sign up, complete this form and bring ID and proof of home address on your first visit. Please see here for details of accepted forms of ID.

On subsequent visits, you will only need to bring your User Card.

Accepted forms of ID User Card Application Form

Starting your research

To find out if we hold information that might help you, have a look through the information about our Archive Collection, and try searching our Online Catalogue for relevant records:

  • Archive collection

    The Postal Museum looks after over 400 years of postal heritage, including the archive of Royal Mail Group PLC, and Post Office Ltd.

    Read more
  • Online catalogue

    Our online catalogue contains more than 120,000 records describing the files, objects, stamps, posters, photographs and other material in our collections.

    Read more