Before your visit

If you just want to come and browse the reference area, then you don’t need to do anything in advance! If you know you want to consult original archive material, then some preparation will make your visit go more smoothly.

Searching our collections

Check out our catalogue online.

If you need help with identifying what records may contain the information you are looking for, then please contact the Discovery Room team at and we will be able to give you advice.


If you want to look at original archive documents then you should book an appointment and the documents you want to view. Please register first if you have not already.

Advance booking is essential for Saturdays and the week between Christmas and New Year. However, we strongly advise you to always book in advance, especially if you are making a special trip or travelling a long way. We cannot guarantee you a seat or that we will be able to retrieve documents for you, otherwise.

Please note, at the end of the day documents will be collected by staff at 16.45.

User cards

Registering to use the ordering section of the online catalogue is NOT the same as registering as a Discovery Room user.

To register as a Discovery Room user, complete this form and bring ID with you on your first visit (photo ID and proof of address). Then just bring your User Card on subsequent visits.

Starting your research

To find out if we hold information that might help you, have a look through the information about our Archive Collection, and try searching our Online Catalogue for relevant records:

  • Archive collection

    The Postal Museum looks after over 400 years of postal heritage, including the archive of Royal Mail Group PLC, and Post Office Ltd.

    Read more
  • Online catalogue

    Our online catalogue contains more than 120,000 records describing the files, objects, stamps, posters, photographs and other material in our collections.

    Read more