Plan a First Class visit

Short on time, or want a printout? Download these tips as a Word document or as a PDF.

Plan your visit

The Postal Museum and Mail Rail is split across two sites, separated by a road with a zebra crossing.

Book early

    • Advanced booking is essential for schools. Request your visit early to help us provide your preferred date and activities.
    • Complete our schools booking form with accurate information. Identify special educational and access needs to help us plan a first class visit for all your pupils.

Get prepared

      • Request a familiarisation visit on the schools booking form. This does not include the Mail Rail ride (other restrictions may apply depending on dates).
      • Plan your journey. Allow plenty of time for your travel. There is no parking at the museum. Drop-off and collection points must be arranged with your coach operator.
      • Read your Welcome Pack. This includes your timetable, health and safety information, maps and guidance notes for Mail Rail and Sorted! (as relevant to your visit).
      • Risk assessments for all areas of The Postal Museum, Mail Rail and Sorted! are included in the Welcome Pack. Teachers are also encouraged to complete their own.
      • Learning resources and gallery trails can be downloaded from our website. Use them to introduce the topic and prepare your class for the visit.

On the day

      • Arrive in The Postal Museum Welcome Space 15 minutes before your first activity for a health and safety briefing and time to use the toilets.
      • Welcome briefings are provided by our Schools team who will show you where to leave your coats, bags and lunches.
      • Brief your school about the visit. Divide each class into groups. Print timetables and maps for each adult. Print gallery trails and resources as needed.
      • Code of Conduct is included in your Welcome Pack with rules for Mail Rail and Sorted!
      • Health and safety and behaviour of pupils is the responsibility of teachers.
      • Adult: child ratios must be as agreed in your booking. Schools that bring additional pupils/adults may have to pay full child/adult rates (at discretion of the museum).
      • Minimum adult : child ratios (not including additional SEND support):
        • FDN: 1:3
        • KS1: 1:4
        • KS2: 1:6
        • KS3: 1:10
        • KS4+: 1:15

Share your experience

      • Photograph your visit (flash photography is restricted in The Postal Museum). Share your photos with us on on Twitter, Facebook or Instagram @thepostalmuseum. We politely ask schools not to film facilitated sessions on tablets or phones.
      • Feedback forms with prepaid envelopes will be given to teachers. Please fill them in and post to us. Your comments will help us develop our learning programmes.

Read our Terms and Conditions for schools for full details about changes and cancellations.

Got a question for us?

Call 0300 030 0700