Sorted! The Postal Play Space
There's sackloads of fun to be had in our indoor play area specially for kids aged 8 and under!Find out more
Plan your visit
All the practical stuff you need to know for your visit to London's newest attraction.Read more
Ride Mail Rail
Experience 15 minutes of immersive underground exploration. There's even a surprise or two. Are you ready?Find out more
Celebrate your child’s special day at The Postal Museum! Let them loose in our Sorted! play zone, ride Mail Rail, and let us take care of party bags and catering for a stress-free day.Read more
The Jolly Postman trail
Join story-book favourite The Jolly Postman on his rounds through 500 years of history.Read more
Family friendly at a glance
See our facilities page for full details.
Lockers for all your bits and bobs for only £1.
Eating & drinking
The Counter Café serves up hot drinks and freshly-prepared food, including kid-friendly lunch bags.
We have baby changing facilities across our two sites.
Wheelchair & buggy access
The Postal Museum and Mail Rail exhibitions are completely accessible to wheelchair users. No buggies or pushchairs allowed on the lower ground floor of Mail Rail.
Limited buggy parking is available in Mail Rail only, on the ground floor. Wheelchairs are permitted everywhere in Mail Rail except for the Mail Rail Ride.
Accessibility information for families
Let our friendly staff know if you require any additional support to take part in our family fun.
Look out for a range of activities and events taking place on selected Saturdays and school holidays throughout the year, including our First Class early openings for families with children who have an Autism Spectrum Condition and BSL interpreted interactive storytelling sessions.
Contact email@example.com for more information.
Autism Spectrum Conditions
The Postal Museum are working with Ambitious about Autism to create resources and develop events that aim to support and welcome autistic and neurodiverse people to the museum.Read more