From a jam-packed programme of free workshops, an underground ride on Mail Rail and a dedicated playspace , we are London's newest destination for families.

Our play space Sorted! is perfect for children aged 0-8, while the Mail Rail rideThe Postal Museum and Mail Rail Exhibition have lots to explore for all ages.

  • Sorted! The Postal Play Space

    There's sackloads of fun to be had in our indoor play area specially for kids aged 8 and under!

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  • Plan your visit

    All the practical stuff you need to know for your visit to London's newest attraction.

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  • Ride Mail Rail

    Experience 15 minutes of immersive underground exploration. There's even a surprise or two. Are you ready?

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  • Kids parties

    Celebrate your child’s special day at The Postal Museum! Let them loose in our Sorted! play zone, ride Mail Rail, and let us take care of party bags and catering for a stress-free day.

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  • The Jolly Postman trail

    Join story-book favourite The Jolly Postman on his rounds through 500 years of history.

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Family friendly at a glance

See our facilities page for full details.

  • Lockers

    Lockers for all your bits and bobs for only £1.

    Eating & drinking

    The Counter Café serves up hot drinks and freshly-prepared food, including kid-friendly lunch bags.

  • Baby changing

    We have baby changing facilities across our two sites.

    Wheelchair & buggy access

    The Postal Museum and Mail Rail exhibitions are completely accessible to wheelchair users. No buggies or pushchairs allowed on the lower ground floor of Mail Rail.

    Limited buggy parking is available in Mail Rail only, on the ground floor. Wheelchairs are permitted everywhere in Mail Rail except for the Mail Rail Ride.

Accessibility information for families

Let our friendly staff know if you require any additional support to take part in our family fun.

Look out for a range of activities and events taking place on selected Saturdays and school holidays throughout the year, including our First Class early openings for families with children who have an Autism Spectrum Condition and BSL interpreted interactive storytelling sessions.

Contact [email protected] for more information.

  • Autism Spectrum Conditions

    The Postal Museum are working with Ambitious about Autism to create resources and develop events that aim to support and welcome autistic and neurodiverse people to the museum.

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