We’re excited to announce that tickets for The Postal Museum and Mail Rail went on sale at 10.00 on Thursday 13 July 2017, with an exclusive 24-hour preview sale on Wednesday 12 July 2017 for our mailing list subscribers.

Red Mail Rail train at The Postal Museum

The first two weeks of September have now completely sold out of General Admission Tickets (which include access to Mail Rail) with those subscribing to our mailing list, eager to be there first.

General Admission Tickets for December onwards will be released shortly. Those signed up to the mailing list will get emails for all future ticket sales first.

We will open The Postal Museum site without Mail Rail to the public from Friday 28 July 2017 at 10.00 with an opening family extravaganza. More details are available below.

Tickets for Sorted!, The Postal Museum’s play area for 0-8s can also now be purchased with the first sessions starting on Monday 4 September.

We are aware that some people experienced issues when trying to book tickets. We suffered a few problems with our ticketing portal when trying to balance the level of demand – we are currently working with our ticketing provider to fix any remaining issues. We would like to apologise for this and reassure you that all enquiries will be responded to as quickly as possible.

Family Opening Extravaganza

To mark our opening, we will be holding a family extravaganza on The Postal Museum site. Ideal for families with children aged 0-11, as well as family friendly interactive exhibitions, a whole host of activities will take place every day of the summer holidays from face-painting and storytelling to arts and crafts and costumed actors. On the weekends of 28-30 July and 5-6 August there will be even more going on with multiple events taking place across The Postal Museum’s site. Up to 4 children are included in a full-price adult or concession ticket and must be accompanied at all times. More information will be released shortly.

Ride Mail Rail

If the family extravaganza isn’t for you and you want to ride Mail Rail you can buy your tickets now. Tickets are available for all rides from September until the end of November. Tickets for later in the year will be released shortly.


Want to let your little ones exercise their imaginations and use up some excess energy? If so, The Postal Museum’s dedicated family play area, Sorted! is for you! Designed especially for children aged 0-8, Sorted! allows kids to enter a miniature world of mail where they can play with trolleys, slides, pulleys and chutes, pretend to drive a wooden vintage post van, or play postman in a mini neighbourhood of streets and houses.

For younger infants, there’s a separate play area along with baby-changing facilities, designated toilets, nearby buggy parking, lockers and a refreshment area for parents. Tickets are available on Thursday 13 July for September to November sessions.

The Postal Museum has been made possible through the generous support of a number of organisations and individuals, including National Lottery players through the  Heritage Lottery Fund, Royal Mail and Post Office Limited.