Visitor Experience Recruitment Day

2 & 9 March 2023
10:30 and 14:00

The Postal Museum

Grab your CV and come and meet our Visitor Experience team to learn about current employment opportunities.

Member of the Visitor Experience team helping passengers board the red Mail Rail train

Five members from our Visitor Experience team posing for a photograph

Staff member Warwick, wearing a white shirt, in front of Mail Rail

One of our Mail Rail train drivers sat in the drivers carriage

About the day

Our open day sessions are a chance for you to get a taste of what it would be like to work at The Postal Museum.

Each 1-1.5 hour session will start with a presentation from one of our Visitor Experience team, followed by a tour of The Postal Museum and end with a chance to chat and ask questions to members of our current team.

About you

Are you are looking to work in a friendly and supportive environment? Are you proactive & enthusiastic about enhancing the visitor experience by bringing the history of the post to life and delivering great customer service?

If so, why not come to our recruitment open day to find out more about becoming a Visitor Experience Host or Visitor Experience Driver/Controller? All you need to do is bring your CV.

We are looking for people who are confident dealing with visitors and have strong communication skills. Demonstrating initiative and a positive attitude are essential, along with being prepared to work in a high energy environment.

You should be prepared to work some evening events, weekends and bank holidays, although our shift patterns can be flexible. No previous experience or qualifications are required as we will provide support and fully paid training to assist you in developing your skills.

About the jobs

Host – £12.10/hour

Visitors are at the heart of your role, whether welcoming them, selling tickets and retail, helping them find their way around or by delivering tours and talks. This job is varied and additional duties and responsibilities are available for those who want to get as much out of this role as they can. You are also responsible to provide a duty of care for collections, facilities and our guests, including fire evacuation and first aid.
Driver – £14.26/hour

You will be responsible for driving and controlling the Mail Ride train ride. This includes delivering great customer service, driving the train through the tunnels, activating controls and managing audio-visual interactives throughout. To ensure a smooth and safe operation of the train, track and signals you will responsible for inspections, carrying out basic maintenance and problem-solving issues.

Prior experience isn’t necessary, we are happy to offer training as part of your role.

Working for our organisation

The Postal Museum tells the story of postal communication and its impact on a global society by bringing five centuries of extraordinary communications history to life as seen through the eyes of the iconic postal service. We aim to inspire everyone to make richer and more meaningful connections in their lives through our activities at the museum and online.

On a visit, experience interactive and family-friendly exhibitions, join special events and learning activities, use modern research facilities, and take an immersive ride on Mail Rail, London’s secret Post Office underground railway.

Behind The Postal Museum is the Postal Heritage Trust, an independent charity created to protect and share this rich history and heritage.

We expect all our staff to share the values that are important to the trust – being open, curious, generous, innovative and playful – and behave in a way that reflects these.