Family history

The Postal Museum is the definitive place to find out about past postal employees.

Many of the records held in our archives are of potential interest to family historians. Royal Mail Group is still one of the largest employers in the country, and with over 370 years of history it has had an impact on countless lives.

You can research your family history here in the archive. There is more information, via the sections below, on the kinds of records you can find here. You can also download our Family History Research Guide which gives more specific information on the range of records for genealogical research. This guide is also available when you visit the Archive.

If you are not able to visit the archive, we also offer a paid Family History Research Service. This means we can do the research for you:

  • Appointment Books: £5 per person researched.
  • Pension records, Establishment Books and staff magazines: £40 per person researched (covers two hours of research).
  • Appointment Books and pension records, Establishment Books and staff magazines: £45 per person researched.

We will send you a research report on each person, detailing our findings and including printed copies of any relevant records. If you would like us to carry out the research for you, please print and complete this form and send it to us at the address on the form.

  • Sources for family history

    Have a relative who worked for the Post Office? We have a range of sources that could help your research.

    Read more
  • Historical Post Office roles

    Postmistress, Messenger Boy, Packet Boat Captain... What did your ancestor actually do?

    Read more