Volunteer with us

Volunteers provide integral support across The Postal Museum. From visitor experience to back-of-house projects, there is lots to gain from volunteering.

There are many different reasons for choosing to volunteer and, through the roles we offer, The Postal Museum aims to support and encourage volunteers to develop personal and professional skills within the museum sector. Volunteering at the Museum is broadly separated into two areas:

Front-of-house: roles in this area are generally public facing and volunteers assist with day-to-day activities in the Museum. Examples might include visitor experience and schools volunteer roles and can take place during weekdays and/or weekends.

Back-of-house: roles in this area tend to focus on office-based projects. Examples might include curatorial and digital project volunteer roles and will take place during weekdays.

Details of tasks involved, time commitment and the skills and experience that can be gained will be detailed in the role descriptions attached to each opportunity.

We are very grateful for the time that our volunteers donate to the Museum and the enthusiasm they bring to these roles. In return we offer our volunteers:

  • Travel reimbursement up to £10 per day of volunteering
  • Full induction to the Museum and training for your role
  • A supervisor to support you in your role
  • Invitation to social activities at the Museum and other locations

How do I apply for a volunteer role?

All opportunities are listed on this page. Please note that CVs are not accepted for any volunteer role.

If there are no current opportunities you can still contact us using the form at the bottom of this page with your interest and we will let you know when new roles are listed.


Five or more volunteers needed for one role: you will be asked to attend a volunteer information session to learn more about the Museum and the volunteer role(s). At the end of the session you will be given an application form to complete and information about next steps.

Less than five volunteers needed for one role: you will be sent an application form when you enquire about the role and information about next steps.

Current Opportunities

We are currently recruiting volunteers in the following roles.

Schools Volunteers

Are you looking to gain and/or develop skills in museum learning? We are looking for volunteers to join The Postal Museum’s Exhibitions, Access and Learning team where you will have the opportunity to inspire children with over 500 years of social and communications history and be part of a busy learning programme.

If you are interested in this role you will be invited to a volunteer information session as part of the recruitment process.

Schools Volunteer Role Description


Please use this form to request more information about becoming a volunteer.


Alternatively please contact the Training and Development Manager – Suzannah Musson
Email: volunteers@postalmuseum.org
Phone: 0300 0300 700 (ext. 603)
Post: The Postal Museum, 15-20 Phoenix Place, London WC1X 0DA

All information sent to us will be processed in line with the Data Protection Act 1998.

If there is no suitable volunteer role available we will keep your details on record for one year and contact you with future opportunities. Your details are stored securely at the Museum and will not be shared with anyone else. You may request they be removed at any time.