Volunteer with us

Volunteers provide integral support across The Postal Museum. From visitor experience to back-of-house projects, there's a lot to gain from volunteering.

There are many different reasons for choosing to volunteer and, through the roles we offer, The Postal Museum aims to support and encourage volunteers to develop personal and professional skills within the museum sector.

Types of roles

We have a variety of public facing and office based volunteer roles at the Museum. Examples include:

  • Visitor experience (Weekdays and/or weekends)
  • Schools volunteering (Weekdays and/or weekends)
  • Curatorial projects (Weekdays)
  • Digital projects (Weekdays)

Details of tasks involved, time commitment and the skills and experience that can be gained will be detailed in the role descriptions attached to each opportunity.

Support for volunteers

  • Travel reimbursement up to £10 per day of volunteering
  • Meal reimbursement up to £5 if volunteering 4 or more hours a day
  • Full induction to the Museum and training for your role
  • A supervisor to support you in your role
  • Invitations to social activities at the Museum and other locations

Current Opportunities

We are currently recruiting volunteers in the following roles.

Please download and read full role descriptions below. Please get in contact if you are interested and you will be given more information about the recruitment process. Generally, we hold a volunteer information session as part of the recruitment process for these roles.

  • Visitor Experience Volunteers

    Are you looking to gain experience in visitor engagement within museums? We are looking for volunteers to join The Postal Museum’s Visitor Experience team where you will have the opportunity to develop customer service skills and make a meaningful contribution to how our stories are communicated.

    Visitor Experience Role Description (PDF)

  • Schools Volunteers

    Are you looking to gain and/or develop skills in museum learning? We are looking for volunteers to join The Postal Museum’s Exhibitions, Access and Learning team where you will have the opportunity to inspire children with over 500 years of social and communications history and be part of a busy learning programme.

    Schools Volunteer Role Description (PDF)

How do I apply for a volunteer role?

All opportunities are listed on this page. Please note that CVs are not accepted for any volunteer role.

Please send a completed Volunteer Application Form and the Equal Opportunities Form to hr@postalmuseum.org

Volunteer Application Form Equal Opportunities Form


Five or more volunteers needed for one role: you will be asked to attend a volunteer information session to learn more about the Museum and the volunteer role(s). At the end of the session you will be given information about next steps.

Less than five volunteers needed for one role: you will be sent an application form when you enquire about the role and information about next steps.

Please note: Volunteer roles may require a basic DBS check to be done.

If there are no current opportunities you can still contact us using the form at the bottom of this page with your interest and we will let you know when new roles are listed.

Enquire about volunteering

Please use this form to request more information about becoming a volunteer.

Alternatively please contact the Training and Development Manager
Email: volunteers@postalmuseum.org
Phone: 0300 0300 700 (ext. 603)
Post: The Postal Museum, 15-20 Phoenix Place, London WC1X 0DA

How and why we use your information

The information you provide us with will be used to send you emails about volunteering opportunities which may be of interest and to process your application. We will keep your information secure and will delete it in line with our retention procedures. We won’t share your information with any third party for their own marketing purposes without your consent. You can unsubscribe from our emails at any time. Please see our Privacy Policy for further details about our processing and your rights or email dataprotection@postalmuseum.org