Governance & trustees

The Postal Heritage Trust is a registered charity and its board of trustees is our principal governing body.

The members of the board of trustees are selected for their skills and experience, with one nominee each from Post Office Ltd and Royal Mail Group. The trustee board meets at least once a quarter in person, and can meet more frequently or by teleconference in between the quarterly meetings.

The Director leads The Postal Museum and its management team and reports to the board of trustees.

The trustee board has dedicated sub-committees to focus on specific issues:

  • Audit and Finance
  • HR and Remuneration
  • Museum Collections
  • Fundraising
  • Marketing
  • The Postal Museum / Mail Rail project

It has two subsidiary charitable trading companies which focus on specific issues:

  • Postal Heritage Services Ltd – for archive and records management services and digital work
  • Mail Rail Trading Ltd – for commercial activities associated with our new London site, including retail, events hire, catering, and publication

Each sub-committee or subsidiary board has non-executive external members to lend their expertise. These formal bodies usually meet once a quarter.

Board of trustees

The members of our trustee board are:

  • rick

    Rick Wills, Chair

    Rick’s business career has been in the travel industry.

    Having trained initially at British Airways, he joined the Thomson Travel Group in the 1970s and became Management Services Director in 1982. He rejoined British Airways and was Managing Director BA Enterprises from 1990 to 2001. He was Chairman of the London Eye Company from 2000 to 2008 and sat on the Boards of Page & Moy and Interflora as the NED representing 3i’s investment interests.

    In 2005 HRH The Prince of Wales asked Rick to establish a new charity for him, The Prince’s Foundation for Children & The Arts, which he chaired for the following 8 years to 2013. He now is a Main Board Trustee at the National Trust, and a Non- Exec Director at Alexandra Palace. Rick still lectures on business innovation at Warwick Business School and actively supports Chelsea FC and Surrey CC whenever he can.

  • adrian_mg_9608-1

    Dr Adrian Steel, Director

    Adrian Steel has been with The Postal Museum, and its predecessor Royal Mail Heritage, since 2003.

    He has been Catalogue Manager, covered the post of Head of Archives and Records Management during maternity leave, and has led The Postal Museum’s project to create a new centre for its museum and archive collections since 2006. Following the retirement of Tony Conder in April 2009 he was appointed acting Chief Executive Officer, and ultimately Director.

    Prior to joining TPM, Adrian worked at the London Metropolitan Archives, Reuters Archive and the Wellcome Trust, where he was based in a project working with the archive of the Wellcome Foundation pharmaceutical firm.

    Adrian has a PhD in history from the University of London, where he studied party politics in the Greater London area in the 1920s. He has an MA in Archives and Records Management from University College London and has been a Registered Member of the Archives and Records Association (RMARA) since 2001.

  • j-evans

    Jonathan Evans, Vice Chair

    Jonathan Evans was Company Secretary of Royal Mail Group until 2010, having previously spent his whole career with the Company since leaving university.

    As Company Secretary he was Royal Mail’s sponsor of TPM, and was delighted to be asked to join TPM as a trustee on his retirement. He maintains a keen interest in ensuring that Royal Mail’s rich heritage is preserved and promoted.

  • dsc_1763

    Jayne Billam

    Jayne is the Director of HR at Nottingham Trent University, and was until recently the HR Director for the University of Lincoln.

    Jayne sits on the Board of Trustees of TPM, and is also a Board Member of Healthwatch Lincolnshire. Prior to working at the University Jayne worked in various sectors including health, retail and manufacturing.

    Jayne is a qualified coach and NLP Practitioner and has an interest in organisational and cultural change.

  • nick-kennett-5021

    Nick Kennett

    Nick is an experienced financial services executive, and joined Post Office in July 2011.

    He was previously Managing Director of epay UK Limited, a specialist retail payments business, and spent three years in Singapore as General Manager Strategic Business Development of Visa International Asia Pacific. Nick lived for a number of years in Australia and, as Head of Retail Customer Services at the Commonwealth Bank of Australia, he was accountable for all the retail banking and financial services product and segment strategies.

    He has been a Trustee of TPM since January 2014 and a Director of MRLT for two years.

  • david-gold

    David Gold

    David is Head of Public Affairs at Royal Mail Group.

    Prior to joining Royal Mail he was Director of Marketing for Brighton College, the independent schools group. His earlier career was largely in consultancy, having spent some years working in Parliament, including for William Hague during his time as Leader of the Opposition.

    David is a member of the UK Board of Two Sides, a not-for-profit organisation promoting the environmental case for paper; an Ambassador for The Children’s Air Ambulance; and an Advisory Board Member of Kids Count. He has written for a broad range of newspapers and magazines on political and social issues.

  • paola-mugshot-4

    Paola Barbarino

    Paola is the Managing Director of Opaline Limited, a consultancy company specialising in strategy and governance with a particular slant on growth, income generation and fundraising. Until September 2016 she was the CEO of LIFE, a London based membership organisation gathering Lebanese financier in the diaspora, running an educational charity and supporting an enterprise-promoting NGO.

    Paola joined LIFE from Cass Business School, where she was the Director of Development & External Relations. Prior to that, Paola headed the Individual Giving Department at the Tate. Other organisations she has worked for include: the British Library, the International Institute for Environment and Development (IIED), the Institute of International Visual Arts (inIVA) and the Museum of London.

    Paola is a Trustee of Lauderdale House. Previously she was a Trustee of Shelter, the UK housing and homelessness charity and of MLA London. She holds a degree cum laude in Classics from the University of Napoli Federico II, an MA in Field and Analytical Techniques in Archaeology and an MA in Library and Information Science both from University College London.

  • susan

    Susan Raikes

    Susan Raikes is head of the department of Learning and National Partnerships at the British Museum, with responsibility for education programming for schools, families, young people, community groups and adults, as well as interpretation, volunteering and the Museum’s work across the UK which reaches more than 8 million people every year.

    Susan is passionate about the power of museum objects to intrigue and inspire and the unique position of museums to provide creative learning environments. She has a BA in Ancient History and Latin and MAs in both Museum Studies and Primary Education. Susan was the 2012/2013 Arts Council England Museums Fellow on the Clore Cultural Leadership Programme. Susan is also the co-curator of two British Museum touring exhibitions, Roman Empire: Power and People and Rome: City and Empire.

  • errol

    Errol Bishop

    Errol is an experienced businessman.

    After graduating in Aeronautical Engineering and working in marketing for Shell, he was a management consultant and managing director of engineering and computer service companies. The remainder of his career was spent in Private Equity, latterly as Head of Barclays Private Equity Ltd. He has been an adviser to the Barclays Infrastructure Funds since they began.

    Errol is a Chartered Engineer and was a Fellow of the Institute of Directors and the British Institute of Management.

  • julian-barker

    Julian Barker

    Julian is an experienced strategy professional. He has worked across different industries at Director level, most recently for Orange as Strategy Director and for the Rank Group as Strategy and Insight Director.

    Previously Julian has worked in a variety of marketing and product development roles in the IT and telecoms sector, including at Freeserve and t-mobile. His interest in the world of museums and archives is long standing. He studied History and Archaeology at Exeter University and then completed a Masters degree in Maritime Archaeology at Oxford.

    Before TPM he has been a trustee of MLA London (the strategic body for museums, libraries and archives in London).

  • msr-photo-020916

    Mike Russell

    Mike has recently retired from a career of almost 50 years in Financial Management spanning a range of industries, as well as spending 9 years leading The Zoological Society of London’s Finance and Commercial Functions as their Financial Director.

    During Mike’s tenure, ZSL achieved significant growth reaching almost 2 million visitors and doubling income to over £50m, generating significant surpluses for both the charity and its trading subsidiaries, of which he was the executive Director.

    Mike is also an experienced charity trustee with a portfolio of trustee/treasurer and advisory roles in addition to PHT. He has also spent 12 years as a Non-Executive Director and Audit Chair with NHS Community Trusts in Oxfordshire.