Booking change request form

Use this form if you want to make changes or cancel your tickets.

To amend or cancel your visit, complete the form below. Changes to your booking are subject to our Terms and Conditions.

You may be charged an administration of £5 per booking for any requested alteration. After you submit this form, we will be in touch within 5 working days.

Need help with this form? Get in touch with us. Email your enquiry to or call 03000 300 700

Your details

First name*
Last name*
Email address*
Phone number

Your details

Name used for booking (if different from above)
Email used for booking (if different from above)
Cardholder name used for booking*
Changing your visit
Change or cancel your booking?

Please give your reasons for your change visit request.

If you would like to move your booking to another date, provide three alternative dates and times when you would like to visit. (You do not need to consult the ticket availability on the webshop for this as these tickets are advance sales only.)
First choice MorningMiddayAfternoon

Second choice MorningMiddayAfternoon

Third choice MorningMiddayAfternoon